Eurofins PSS and BPT deliver integrated EM/UM support across all phases

Dominik Meier, PhD, Managing Director Eurofins-PSS Switzerland; Jörg Freudenberger, Managing Director Eurofins-BPT Switzerland; pss@eurofins.com

Whether qualifying a new facility, running routine utility and environmental monitoring, or scaling production, the real challenge is making every step operate as one: without gaps, delays, or compliance risks.

With an agile dual‑model, integrating Professional Scientific Services^® (PSS) and BioPharma Product Testing (BPT), Eurofins delivers a streamlined, end‑to‑end approach that aligns sampling, logistics, testing, and data management within one coherent system built for stability and GMP excellence.

Your challenges – clearly understood

Clients consistently face similar pain points:

• Separate teams for sampling, logistics, and testing cause handover inefficiencies.
• Scaling monitoring for new lines, investigations, or increased capacity strains internal resources.
• Using temporary workers from different vendors without a dedicated onsite leader results in unstable operations, high staff turnover, ongoing retraining burden, inconsistent performance, and overall higher costs.
• Manual ordering and reporting increase data integrity risks.
• Qualification outputs often fail to seamlessly transition into routine EM/UM operations.

Our solution – one integrated Eurofins PSS & BPT ecosystem

Eurofins’ network of laboratories connects qualification, monitoring, logistics, testing, and data management into a unified, audit‑ready workflow. From facility start‑up to daily EM/UM execution, we ensure processes, responsibilities, and documentation remain aligned and fully traceable, creating a robust monitoring programme from day one.

• Our onsite PSS team managed by a dedicated PSS Group Leader, who manages daily workload, ensures sampling accuracy, coordinates with BPT labs, and serves as a single point of contact.
• Our stable PSS workforce brings reduced turnover, supported by HR best practices, employee-centric culture, structured onboarding, and continuous training.
• Routine EM/UM execution is aligned with the client’s validated monitoring plan, including defined locations, frequencies, limits, and qualification-based control strategies.
• Sampling, logistics, testing, and reporting are integrated into one workflow, reducing handovers, turnaround time, and compliance risk.
• Predictable logistics flow includes onsite pick-up, validated transport boxes, chain-of-custody, and time-bound daily windows for sampling, transfer, and test initiation.
• LabAccess.com^® enables digital transparency for online ordering, real-time status tracking of samples, results access, historical data trending and OOS history.
• Automated LIMS-to-LIMS data transfer offers secure delivery of results directly into your systems, eliminating manual transcription errors and strengthening ALCOA+ data integrity.
• Continuous improvement enforced through LEAN, including standard work, visual management, PDCA problem solving, and waste-reduction initiatives across the entire EM/UM workflow.

Discover the scientific solutions our clients trust and value, and find out how we can solve your challenges cost-effectively and proficiently. For more information, visit: www.eurofinspss.com and www.eurofins.com/biopharma-services/product-testing/process-validation/facility-monitoring-and-support/