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Textile-Leather >> About us >> Mission, Vision & Values

Mission, Vision & Values

Your industry, our focus

Our Mission

Why we are here – the cause/purpose of our business

 

To contribute to a safer and healthier world by providing our customers with innovative and high quality services whilst creating opportunities for our employees and generating sustainable shareholder value.

 

Our Vision

Our long-term aspiration

 

To be the world’s most trusted testing, inspection and certification partner.

 

Our values

What we stand for / what is important for us

Customer Focus
Customer Focus
  • Delivering customer satisfaction by listening to and exceeding customer expectation
  • Adding value for our customers
  • Fault diagnostic service & Problem solving
  • Developing cost-effective solutions to help our customers achieve their goals
Quality
Quality
  • Delivering quality in all our work providing accurate results on time.
  • Using the best appropriate technology and methods
  • Seeking to improve or change our processes for the better
Competence and team Spirit
People
  • Employing a team of talented and competent staff
  • Investing in training and creating good career opportunities
  • Recognising and encouraging outstanding performance
Integrity
Integrity
  • Behaving ethically in our business and financial activities
  • Demonstrating respect towards our customers and staff
  • Operating responsible environmental policies