People Are our Chemistry: Aiman Ahmad

At Eurofins BioPharma Product Testing, we believe that our people provide our strength. Their dedication to quality, team work, and customer satisfaction are the key elements in the company’s success. In this regular feature, we introduce you to some of the people who have helped make Eurofins an industry leader.

It’s no surprise that Aiman Ahmad, Automation Engineer II, enjoys spending his spare time playing an open-world factory-building game centered on increasing efficiency through automation. For the past three years on BPT’s Quality Engineering Team, Aiman has been laser‑focused on elevating the client experience by increasing throughput, reducing errors and turnaround times, and strengthening data integrity. By closely shadowing laboratory processes, he methodically identifies opportunities to automate workflows in ways that benefit both clients and analysts.

Beyond engineering, Aiman gives generously to his community by volunteering at soup kitchens and supporting homeless groups and orphanages in Malaysia. Read more about Aiman:

What does your current job entail?

My role focuses on automating laboratory work-flows. I evaluate laboratory operations through direct observations and SOP reading to identify processes that are ripe for automation. Once identified, I lead the automation efforts for these projects, which may involve evaluating and sourcing off-the-shelf instrumentation, managing vendor-led custom build projects, or personally designing and developing custom solutions in-house.

What process improvements does your group initiate to serve clients better?

While our automation projects aim to maximize throughput and reduce turnaround times, our group’s primary differentiator is a relentless focus on improving data integrity. We treat data security as a core design requirement by designing systems that automate data-entry work-flows to remove the risk of transcription errors.

By integrating our solutions directly with internal platforms, we ensure that client data remains secure, traceable, and untampered.

Why should clients trust us with their projects?

Our work is built on a foundation of human expertise. I see this every day. After reading countless SOPs, I have tremendous respect for the technical rigor and care our analysts bring to these complex, manual work-flows. My goal is to act as a multiplier. By developing automation solutions that leverage our analysts’ expertise, we empower them to be more efficient. This ensures that we are not just automating a process but enhancing our team’s ability to deliver reliable, high-quality results for our clients.

Given all of your responsibilities, how would you describe a typical workday?

I divide my day into two sections to balance project oversight and execution (the fun stuff). I dedicate the first half to the administrative side, which includes managing projects, documentation, ROI evaluations, and more. This ensures that our initiatives remain on track.

The second half is allocated for hands-on activities. This involves shadowing laboratory processes to identify bottlenecks and working in the Automation Laboratory to design, build, and iterate on our custom inhouse solutions.

What kind of volunteer activities have you been involved with?

Whenever I return to Malaysia, I prioritize volunteering with local soup kitchens to distribute meals and engage directly with the homeless community.

I have also supported local orphanages by organizing interactive activities and collecting donations to help provide for the children – something I would like to get back into.

It is a small way to give back but seeing direct, positive impact is very important to me.