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Consumer Products >> Product Inspection >> Remote witnessing of goods sampling and inspection

Remote witnessing of goods sampling and inspection

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Conducting on-site inspection of your garment, footwear, toys, hardgoods or furniture is an effective quality control measure used for decades. With the help of technology, quality inspection can be done remotely so as to ensure business continuity in view of unforeseeable circumstances. It is also a great approach for customers who look for more cost-effective inspection services without quality compromise.

Through Eurofins Consumer Products Assurance network of companies, our Remote Witnessing Service can be delivered for goods sampling only, or for the entire inspection process to fit in different situations. Customers can book this special service as short as two working days in advance, allowing maximum flexibility in operations at factories and at buyer’s sides.

Eurofins is now accredited by ISO/IEC 17020:2012 for consumer products inspection services by ANAB!

Upon confirmation from our team, representatives from the factory will be guided and supervised by Eurofins CPA representatives to carry out sampling per buyer’s inspection requirement and instructions. Eurofins CPA branded materials will be sent to the factory to seal selected samples, which will be delivered to the designated Eurofins CPA office for normal quality check, or to customers’ designated lab for product testing.

In the case of Remote Witnessing Service for entire goods inspection, factory’s representatives will be guided virtually through the whole inspection processes, including opening meeting, factory and shipment information verification, sample picking, workmanship assessment, product measurement, on-site test and closing meeting.

Photos of defects and other critical information will be recorded duly in the reporting. The remote witnessing sessions are closely monitored by our teams to assure quality delivery of our service.

Benefits of our Remote Witnessing Service

  • Offer business continuity in the presence of emergency such as disruption of local transport or people movement, ensuring that goods supply can be maintained with quality check in place before shipment.
  • Provide a more cost-effective approach since no OOP (local transport and accommodation of inspectors) is required. No additional fee is charged to customers for adopting this special service by us as well.
  • Apply to all types of consumer goods without geographical restriction. It is particularly advantageous for buyers who source from suppliers located in more remote areas or distribute very sparsely.

If you want to have a try of this Remote Witnessing Service for your upcoming inspection with us, do not hesitate to reach out to your CPA representatives, or book a new job with us anytime!