Create Value Through PSS Care: A PSS Case Study
Client’s Challenge
A large biopharmaceutical company was using temporary employees on a long term, consistent basis. These temporary employees did not have full time status and the benefits offered were limited and very costly to the employee.
The maximum duration to mitigate co-employment risk was 18 months with a 6-month extension, which meant releasing temporary employees to hire and train a new group. This not only burdened and drained Client employees, but also the concern for care of service providers arose. This Client became uncomfortable with hiring temporary employees only to release them in 18 months, if not sooner, and observed a lack of care, management and benefits that full time employees received.
Our Solution
Since PSS is a co-employment compliant program, we can stay on-site as long as the business need exists. PSS hires full-time employees to work in Client environments. The same comprehensive benefits are offered to PSS employees as employees working in any of our fixed Eurofins labs.
We offer full time employment status, comprehensive benefits including paid time off, career advancement, bonuses, and essentially all the perks of being a Eurofins employee. Eurofins PSS Insourcing Solutions network of companies brings jobs to your community in a much more equitable way to meet on-site business needs.
Results
Initially, PSS successfully transitioned 10 temporary employees at this large bio/pharmaceutical company in the Midwest as we built the team to over 100 PSS employees. This strategic relationship has grown to over 200 PSS employees supporting a wide range of technical areas globally.
Keys to our success – why was it successful?
Our PSS approach is systemized and proven successful. We start by establishing a strong partnership with our clients, understanding expectations, agreeing upon the metrics that are to be measured, and establishing on-site leadership that reports into our PSS management to ensure the team is motivated, engaged, and exceeding client expectations.
We infuse a near 60-year track record of scientific and laboratory operations expertise, as well as HR and great place to work best practices. Our motto “Find Great People, Take Great Care of Them, And they in turn will Take Great Care of our Clients” drives everything we do in PSS, a company dedicated to Insourcing.
Eurofins PSS is more than just an on-site vendor, PSS is a strategic partner fostering an environment of innovation that fuels a plethora of leading edge solutions with the ultimate goal of supporting our clients with our shared vision of improving and saving lives.
