People Are our Chemistry
At Eurofins BioPharma Product Testing, we believe that our people provide our strength. Their dedication to quality, team work, and customer satisfaction are the key elements in the company’s success. In this regular feature, we introduce you to some of the people who have helped make Eurofins an industry leader.
Chris Walker, General Manager, Eurofins ENCO, brings more than 30 years of pharmaceutical industry experience to the table. With ENCO for the past 13 years, Chris oversees the day-to-day facility operations, client partnerships, marketing initiatives, and business development. “I appreciate that our work has the potential to directly impact the quality of someone’s life; it’s very meaningful,” he says. “My days are also enhanced by the people here. It’s such a strong team, always willing to put forth the extra effort to ensure we can deliver outstanding service to our clients.”
What does your current job entail?
My job as General Manager entails being responsible for overall operations of the ENCO Cary, North Carolina, facility. I manage metrics connected to efficiency and performance of approximately 20 staff members.
What is the scope of your group?
The scope of my group is to support pharmaceutical and veterinary product development throughout the drug development life cycle.
Why should clients trust us with their projects?
Our objective is to understand the needs of each client and to provide deliverables on time without compromising quality.
Repeat business is an indicator of developing that level of trust.
How would you characterize your leadership style?
Leadership is about collaboration and inspiring others to do their best work. I aim to be direct and collaborate with my
team members by delegating tasks, leading by example, and making sure they know I care.
You’ve been with ENCO for 13 years and seen countless changes. Is there anything that hasn’t changed during your tenure?
During my 13 years, we remain customer service driven with a commitment to solve problems for our clients.