Remote witnessing of goods sampling and inspection
Conducting on-site inspection of your garments, footwear, toys, hardgoods or furniture has been used an effective quality control measure for decades. With the help of technology, quality inspections can be conducted remotely so as to ensure business continuity in case of unforeseeable circumstances. This is also a great approach for customers who look for more cost-effective inspection services without compromising on quality.
How it works
Through the Eurofins Assurance network of companies, our remote witnessing service can be delivered for goods sampling only, or for the entire inspection process, depending on your situation. Customers can book this special service as short as two working days in advance, allowing maximum flexibility in operations at factories and on the buyer’s side.
Upon confirmation from our team, representatives from the factory will be guided and supervised by Eurofins Assurance representatives to carry out sampling per buyer’s inspection requirement and instructions. Eurofins Assurance-branded materials will be sent to the factory to seal selected samples, which will be delivered to the designated Eurofins Assurance office for normal quality check, or to the customer's designated laboratory for product testing.
If remote witnessing is being conducted for the entire goods inspection, the factory representatives will be guided virtually through the whole inspection processes, including the opening meeting, factory and shipment information verification, sample picking, workmanship assessment, product measurement, on-site testing, and the closing meeting.
Photos of defects and other critical information will be recorded in the reporting. The remote witnessing sessions are closely monitored by our teams to assure a high-quality delivery of service.
Benefits of our remote witnessing service
- Business continuity in the case of emergencies, such as disruption of local transport or people movement, ensuring that goods supply can be maintained with quality checks in place before shipment.
- A more cost-effective approach since no OOP (local transport and accommodation of inspectors) is required. No additional fee is charged to customers for adopting this special service by us.
- All types of consumer goods are eligible, without geographical restriction. This is particularly advantageous for buyers who source from suppliers located in more remote areas or who distribute very sparsely.
If you want to have a try of our remote witnessing service for your upcoming inspection with us, do not hesitate to reach out to your Eurofins Consumer Product Assurance representatives or book a new job with us anytime!