Inspiring long-term careers through our “great place to work” initiatives

by Neal Salerno, President, Eurofins Lancaster Laboratories

We’ve grown to become a global leader in delivering optimum testing technologies to the global biopharmaceutical industry. We know this would not be possible without the members of our talented team. By providing a great place to work, career development, and community engagement, we foster a corporate culture that enables us to employ the industry’s best in our pursuit to make the world healthier and safer.

With the US unemployment rate at historic lows, the job market is robust with many more openings than people seeking employment. So is the glass half full or half empty for a high-tech employer? That depends. Fortunately, since we’ve always been passionate about taking great care of our team, we are able to attract and retain high-potential talent. But it is a constant moving target and something we continually evolve. Here’s a look at some of the ways we ensure our team is satisfied, well trained, and inspired to serve clients best.

Training & Career Development-Following an intensive technical onboarding orientation, we infuse an entrepreneurial spirit by giving people the tools and education they need to succeed with the freedom to chart their own course. Team members can choose a technical or managerial track and are vested in their success.

Compliance with cGMPs and GLPs include training for all new hires and annual refresher courses for everyone. Ongoing training includes monitoring changes to regulatory requirements that impact the various aspects of our business to ensure our compliance with all current regulations. We enforce strict Quality and Ethics Training and live those values on a daily basis. We offer extensive Leadership, Lean, Soft Skills, Mentorship, and IT Technical training programs, along with tuition reimbursement for external educational pursuits. We have invested in the resources for every person to achieve their desired career potential.

Work/Life Balance-Recognizing everyone wants to flourish in their careers, we also know that we all have lives and challenges at home. We focus our attention on supporting people in their personal and professional lives so when they are here, they are engaged, focused, and can give 100% to improve the customer experience. We are proud that many of our team members remain working here with the same clients for decades. For example, our onsite child-care helps our many parents continue their careers worry-free; 3-shift flexible schedules and generous vacation time enable our people to work hard/play hard; our new building expansion houses a wellness center for exercise/wellness programs to support a healthy life-style; our new cafeteria offers the healthiest chef-prepared food options with a beautiful indoor/outdoor dining space to take a break.

Attitude of Altruism-Our people are some of the most generous people on the planet. Encouraging their on/off-site fundraisers and supporting their causes emotionally and financially not only is the right thing to do but also keeps our people connected and committed to each other and the community. With our success, it is imperative that we give back.

Global Collaboration-As part of the largest network of testing labs in the world, our team collaborates on best testing practices and the latest scientific advancements with Eurofins BioPharma Product Testing and PSS colleagues in North America, Europe and Asia-Pacific. The close knit community allows our team to forge new friendships throughout the world and bring the world’s cutting edge science to client projects.

People are the most important element in our chemistry. It is important to us and rewarding to see our team members pursue their personal passions, thrive in their careers, and deliver outstanding service to clients.