Investigator Services
Eurofins Central Laboratory offers 24 hours support to investigator sites all over the world. Our Investigator Services centers are strategically located in the United States, Europe, and Asia. Local languages include:
United States (Americas) - English, Spanish
Europe - English, German, Dutch, Russian, Hungarian
India - Hindi, Kannada, Urdu, Bengali, Tamil, Telugu, Malayalam, English, Kashmiri, Punjabi, Gujarati
Singapore - Mandarin, Malay, English
China - Mandarin, English
The Investigator Services Centers are managed globally and all use the same global IT system for administration, monitoring and trend analysis of queries. The Investigator Services staff members actively contact investigator sites to resolve any queries, inconsistency or missing information. In addition, the Investigator Services Centers support investigator sites to solve questions with regard to specimen collection kits, shipping materials, instructions, resupplies, transport etc.
Eurofins Central Laboratory Investigator Services Centers - contact us by email
| United States | investigator.services@eurofins.com |
| Europe | investigator.services@eurofins.com |
| India | investigator.services@eurofins.com |
| Singapore | clientsupport-Singapore@eurofins.com |
| China | clientsupport-China@eurofins.com |
Eurofins Central Laboratory Investigator Services Centers - Toll Free Numbers
Please note that calling international Toll Free Numbers might be restricted by local phone providers or your organization.
| AMERICAS | |
| Brazil | 0021 800 1709 8000 |
| Canada | 866 633 4638 |
| Chile | 800 202 808 |
| Colombia | 009 800 1709 8000 |
| Mexico | 001 866 633 4638 |
| Peru | 0800 55 378 |
| USA | 866 633 4638 |
| Venezuela | 0800 102 9428 |
| EUROPE | |
| Austria | 00800 800 82 800 |
| Belgium | 00800 800 82 800 |
| Bulgaria | 0800 30026 |
| Czech Republic | 00800 800 82 800 |
| Denmark | 00800 800 82 800 |
| Estonia | 00800 800 82 800 |
| Finland | 00800 800 82 800 |
| France | 00800 800 82 800 |
| Germany | 00800 800 82 800 |
| Greece | 00800 800 82 800 |
| Hungary | 00800 800 82 800 |
| Ireland | 00800 800 82 800 |
| Israel | +972 1801 227263 |
| Italy | 00800 800 82 800 |
| Latvia | +371 6616 3103 |
| Lithuania | +370 5214 1812 |
| Netherlands | 00800 800 82 800 |
| Norway | 00800 800 82 800 |
| Poland | 00800 800 82 800 |
| Portugal | 00800 800 82 800 |
| Romania | 0800 895287 |
| Russia | 8 10 800 800 82 800 |
| Slovakia | +421 23305 6057 |
| Spain | 00800 800 82 800 |
| Sweden | +46 (0)85 250 3132 |
| Switzerland | 00800 800 82 800 |
| Turkey | 00800 3192 0045 |
| Ukraine | +380 89320 2600 |
| United Kingdom | 00800 800 82 800 |
| SINGAPORE | |
| Australia | 1 800 081 406 |
| South Korea | 0079 86517 352 |
| Malaysia | 1 800 806 324 |
| Taiwan | 00801 651 915 |
| Japan | 00531 650 428 |
| Hong Kong | 800 901 312 |
| Thailand | 001 800 656 868 |
| North China | 10 800 6500 511 |
| Indonesia | 001 80 3657 921 |
| Philippines | 1 800 1651 0538 |
| New Zealand | 800 883 007 |
| CHINA | |
| China | 800 819 2435 |
Eurofins Central Laboratory Investigator Services Centers - Non-toll Free Numbers
| REGION | NON-TOLL FREE | |
| AMERICAS | +1 717 556 3886 | |
| EUROPE | +31 76 573 7509 |
