Intern Permanent Improvement Programmes
With EUR 1.95 billion in annual revenues and over 27,000 employees across over 310 sites in 39 countries, Eurofins Scientific is a leading international group of laboratories providing a unique range of analytical testing services to the pharmaceutical, food, environmental and consumer products industries and to governments.
What will you learn?
Permanent Improvement Programmes (PIP) is the internal consulting team of the Eurofins Group based in Brussels. The team’s primary mission is to support Eurofins’ ambitious four year plan to profitably grow revenues to EUR 4 bn by 2020. PIP defines, governs and implements programmes to ensure harmonisation, standardisation and optimisation of relevant Eurofins operations, builds required capabilities throughout the organisation and provides relevant insights for the company’s business leaders. Eurofins is currently looking for new talent to join their driven, highly skilled and diverse team of consultants.
The intern is assigned to at least one project in the Permanent Improvement Programmes scope. He/she supports an Internal Consultant by independently running a number of specific activities, with a clear and limited scope. Upon need and performance, the intern can be involved in several projects, involving stakeholders outside of the PIP team (e.g. other group supporting functions as purchasing, operational leaders from Eurofins network, etc.).
The PIP intern supports, or takes part in, projects to support the delivery of the key objectives of the Internal Consulting team:
Definition, alignment and standardisation of key concepts and processes at Eurofins
Given its strong growth and increasing geographic span, Eurofins has launched a company-wide initiative to structure, document and converge concepts and processes in line with Eurofins’ main functional areas, including Finance, IT, Sales & Marketing, and Operations. A significant effort has already been made to define key concepts and their relationships in Key Group Documents, describing the current Eurofins business model and the aspired future state. These documents will have a significant and structuring impact on future business processes and on the development requirements for Eurofins’ IT system landscape.
As part of this initiative, PIP governs the programme and actively supports best practices and Eurofins key concepts documents' owners in identifying the needs for alignment and codification.
Definition and development of standard laboratories and processes for specific applications
Given its capabilities portfolio and its international presence, Eurofins is permanently driving towards operational best practices identification and implementation. Standardisation and harmonisation of processes and laboratories infrastructures across the group is a key objective.
Key tools for this will be:
- The steering of local expert networks;
- The documentation of the operational best practices as part of blueprints for standardised processes and laboratories.
A blueprint is a detailed documentation of aligned and clearly defined best practice processes, laboratory layouts, infrastructure and IT requirements, equipment, organisational set-up, etc.
PIP supports the business experts and process optimisation teams to ensure coordination of the programme, alignment with the group priorities and consistency in the approach and documentation. Once the blueprints are defined and piloted, PIP will support their implementation at "green field" sites or by re-engineering existing or newly acquired labs.
Development of methodologies and standards in performance and cost management
Design and implementation of KPI set and performance evaluation tools is a key requirement to better understand the operational performance of Eurofins, identify opportunities for improvement and drive towards excellence.
PIP supports the definition, development and implementation of:
- Tools and processes for performance measurement and benchmarking (e.g. corporate KPI system);
- Standardised operational performance reporting (with a clear focus on laboratories production performance);
- Production of cost calculation models (using activity-based costing methodology);
- Laboratories benchmarking methodologies (e.g. financials calculation, productivity measure, production cost analysis).
What skills do you need?
- Education: Masters degree in Engineering or Business from a TOP European university/business school with an excellent academic track record.
- Languages: Fluent in English.
- Personal skills: Strong problem-solver with “can-do” attitude, able to both pragmatically define solutions and capture and understand all relevant details when necessary.