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Investigator Services

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Eurofins Central Laboratory offers 24 hours support to investigator sites all over the world. Our Investigator Services centers are strategically located in the United States, Europe, and Asia. Local languages include: 

United States (Americas) - English, Spanish

Europe - English, German, French, Spanish, Italian, Dutch, Russian

India - Hindi, Kannada, Urdu, Bengali, Tamil, Telugu, Malayalam, English

Singapore - Mandarin, Cantonese, Japanese, Malay, English

China - Mandarin, English

The Investigator Services Centers are managed globally and all use the same global IT system for administration, monitoring and trend analysis of queries. The Investigator Services staff members actively contact investigator sites to resolve any queries, inconsistency or missing information. In addition, the Investigator Services Centers support investigator sites to solve questions with regard to specimen collection kits, shipping materials, instructions, resupplies, transport etc. 

 Eurofins Central Laboratory Investigator Services Centers - contact us by email

 

United States investigator.services@eurofins.com
Europe investigator.services@eurofins.com
India investigator.services@eurofins.com
Singapore clientsupport-Singapore@eurofins.com
China clientsupport-China@eurofins.com

Eurofins Central Laboratory Investigator Services Centers - toll free numbers

AMERICAS                        
Brazil 0021 800 1709 8000
Chile 800 202 808
Colombia 009 800 1709 8000
Mexico 001 866 633 4638
Peru 0800 55 378
USA 866 633 4638
Venezuela 0800 102 9428
   
EUROPE  
Austria 00800 800 82 800
Belgium 00800 800 82 800
Bulgaria 0800 30026
Czech Republic 00800 800 82 800
Denmark 00800 800 82 800
Estonia 00800 800 82 800
Finland 00800 800 82 800
France 00800 800 82 800
Germany 00800 800 82 800
Greece 00800 800 82 800
Hungary 00800 800 82 800
Ireland 00800 800 82 800
Israel 00800 800 82 800
Italy 00800 800 82 800
Latvia +371 6616 3103
Lithuania +370 5214 1812
Netherlands 00800 800 82 800
Norway 00800 800 82 800
Poland 00800 800 820 800
Portugal 00800 800 82 800
Romania 0800 895287
Russia 00800 800 82 800
Slovakia +421 23305 6057
Spain 00800 800 82 800
Sweden 00800 800 82 800
Switzerland 00800 800 82 800
Turkey 00800 3192 0045
Ukraine +380 89320 2600
United Kingdom 00800 800 82 800
   
INDIA  
India 1 800 103 5445
   
SINGAPORE  
Australia 1 800 081 406
South Korea 0079 86517 352
Malaysia 1 800 806 324
Taiwan 00801 651 915
Japan 00531 650 428
Hong Kong 800 901 312
Thailand 001 800 656 868
North China 10 800 6500 511
Indonesia 001 80 3657 921
Philippines 1 800 1651 0538
New Zealand 800 883 007
   
CHINA  
China 800 819 2435